InstantWinAU

Contact Us

Get in touch with our support team. We're here to help with any questions or concerns.

Phone Support

1800 XXX XXX

Toll-free within Australia

24/7 Support Available
Email Support

support@instantwinau.com

General inquiries and support

privacy@instantwinau.com

Privacy and data protection

Office Address

InstantWinAU Pty Ltd

33 Charlotte Street

Brisbane City QLD 4000

Australia

ABN: 88983939680

License: 699008712

Business Hours
Monday - Friday:8:00 AM - 8:00 PM AEST
Saturday:9:00 AM - 5:00 PM AEST
Sunday:10:00 AM - 4:00 PM AEST

Emergency support available 24/7 for account security issues

Send us a Message

Fill out the form below and we'll get back to you as soon as possible.

Response Times: We aim to respond to all inquiries within 24 hours during business days. Urgent security matters are handled immediately. For immediate assistance, please call our support line.

Frequently Asked Questions

Check out our most common questions before reaching out

How do I withdraw winnings?

Winnings are automatically credited to your account and can be withdrawn using your preferred payment method. Processing typically takes 1-3 business days.

Is my information secure?

Yes, we use bank-level 256-bit SSL encryption and comply with all Australian privacy laws to protect your personal and financial information.

How do I set spending limits?

You can set daily, weekly, or monthly deposit limits in your account settings. These limits help promote responsible gaming practices.